Can I use remote email servers?

Yes, you can use remote services such as Gmail Business Suite, Microsoft Exchange, and other email services. We can help configure your email services remotely via TeamViewer or AnyDesk remote access services or liaise with your IT support services.

Can I backup my cPanel account?

Yes, you have direct access to your individual cPanel account. You can do a manual backup or select one of the daily backups to download. You can also restore from the File and Directory Restoration function. If you need any help with these functions, please get in touch with us.

Do you include daily backups?

Yes, we include daily backups from the previous six days, which you can access directly from your cPanel account. If something goes wrong with your site, you can restore your account from one of the daily backups.

What is an offsite backup?

An offsite backup is where we store a copy of your cPanel account outside of the data centre. It is an extra precaution in the event of a major data loss at the data centre that hosts your website and email services. With the ever-increasing cyber attacks on the rise, the risk of data centre [...]

What is a SSL?

An SSL certificate is a digital certificate that authenticates a web site's identity and enables an encrypted connection. SSL stands for Secure Sockets Layer, a security protocol that creates an encrypted link between a web server and a web browser. We include SSL certificates as standard with our cPanel hosting plans. It ensures secure online [...]

What is cPanel Hosting?

cPanel is the industry standard and is the most popular Linux-based control panel for web hosting accounts. It lets you conveniently manage all hosting and email services in a single place with maximum efficiency. Our dedicated server runs the latest licenced cPanel software, ensuring security and fast server speed.