The answers to the questions we hear most.

Our rates are flexible. We offer hourly billing, fixed-price packages and monthly retainers across web design and graphic design in Pattaya. You can also book design time at the studio and sit with us as we work on your jobs.

Our rate starts at 1,800 THB per hour. We also offer a 10-hour package for 15,000 THB paid in advance, and monthly retainers for clients who need ongoing design and marketing.

Yes. You can sit with us at the studio and work through your designs together from start to finish - useful when you want to approve revisions immediately rather than wait for emails back and forth.

Yes. A five-page WordPress site with Elementor Pro starts from 25,000 THB. Poster design starts from 1,500 THB. Logo design starts from 2,500 THB. Royalty-free stock images from Deposit Photos are 500 THB each.

Yes. For more complex jobs - large menus, brochures, branding, packaging, custom-coded sites - we provide a written proposal with timeframes, budget, functionality and payment plan.

Yes. We have registered business accounts in GBP, EUR, USD, AUD and SGD, which removes the cost of international transfers. You can also pay our Thai bank account using services like Wise for very low fees.

Yes. We regularly work with clients and agencies around the world and use modern collaboration tools to keep the process smooth and seamless.

We use the full Adobe Creative Suite - InDesign for brochures, magazines and multi-page documents; Illustrator for logos, stationery, flyers, posters, signage and packaging; Photoshop for retouching, graphics and supporting imagery. We also offer Canva templates where that's a better fit for the client.

As of 2025, WordPress powers around 43% of all websites and about 66% of CMS-built sites. It's reliable, extensible, SEO-friendly and supported by a huge ecosystem of themes and plugins - suitable for everything from a single-page brochure to a large e-commerce platform.

Elementor Pro is a premium WordPress design plugin that lets us build visually rich, fast-loading websites with ease. We provide the Elementor Pro licence for 2,000 THB - below standard market rate, thanks to our developer licence.

Rank Math Pro is a leading SEO plugin for WordPress. It tracks 1,000+ keywords, adds AI-powered content tools, advanced schema, WooCommerce SEO, sitemaps and redirects. Pricing starts at 2,500 THB per year.

We include SSL certificates as standard with all cPanel hosting. SSL secures the connection between your visitor and your website - keeping form data, customer details and payments private.

Yes. All hosting plans include email and a full suite of functions. For heavy email use we may recommend more efficient workflows - for example using cloud storage links from Dropbox, Google Drive or OneDrive instead of large attachments.

Webmail lets you access your email from any browser on any device. If your email client misbehaves, you can sign in at yourdomain.com/webmail with your email address and password.

Yes. You can run your email on Google Workspace, Microsoft 365 or other providers. We'll configure DNS and liaise with your IT support if needed.

Yes. Daily backups are included with the hosting account so you can restore your site from a recent backup if anything goes wrong.

Offsite backups copy your data to a separate location for safekeeping against disasters, cyberattacks or server failure. We can provide offsite backups for an additional fee - please enquire.

If hosting fees aren't paid by the due date, your account may be temporarily suspended until the balance is settled.

If your account is in good standing, you can transfer to another provider at any time with no exit fee. If the account has been suspended due to unpaid fees, an exit fee of 5,000 THB applies to cover administration and data handover.